Returns & Exchanges

How do I return an item?

If, for any reason at all, you are not satisfied with your purchase or gift, bring it in or send it back to us unused within 30 days of the delivery date, and we will promptly refund 100% of your purchase price, less the original shipping costs (if applicable). 

If the item you purchased was damaged, defective, or not what you ordered, please call us at (253) 328-7192 or send us an e-mail at hello@curiousbeartoys.com immediately (within 7 days of receipt), so that we can take care of the shipping (if applicable)!

Online returns should be sent to us at:

The Curious Bear
ATTN: Returns
2061 Mildred St. W.
Fircrest, WA 98466

If you have an issue that requires special consideration, please don't hesitate to give us a call at (253) 328-7192
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