If, for any reason, you are unsatisfied with your purchase, you can return it within 30 days of the original purchase date for a full refund*. To receive a full refund, the item(s) must be unused and in good condition (Please note, The Curious Bear retains the right to determine if the state of an item is eligible for a refund).
For in-store returns, please visit our Fircrest, WA location. The Curious Bear is open Monday-Saturday from 10am-6pm and Sunday from 11am-4pm.
For shipping returns, please send your item(s) to:
The Curious Bear
7006 27th St. W.
University Place, WA 98466
For shipping returns, if your items arrived damaged, defective, or are not what you ordered, please call (253) 328-7192 or send an email, with photos, to firstname.lastname@example.org immediately. If your item(s) meet any of the above requirements, we will handle the cost of sending your order back to our shop. If the return is because you no longer wish to keep the item(s), you will be responsible for covering the shipping cost.
If your return is a gift, you may return the item(s) for store credit or exchange it for item(s) of equal or lesser value.
All items purchased on “Final Sale” cannot be returned or exchanged under any circumstances.
*For shipping orders, a full refund will be offered, less the original shipping cost.